General Terms and Conditions

These are the general conditions of Curious Designs (KvK number: 71092277). These apply to any agreement between Curious Designs and its customers. Curious Designs has the right to change these terms at any moment. You agree that always the latest version will apply to our agreement.

Article 1 - Products
Curious Designs sells, amongst other things, home accessories, jewelry, and (personalised) engraved products (such as engraved wooden phone cases and cutting/serving boards) wich are engraved with a laser engraving machine.

Article 2 - Payment
The shown prices in the webshop are included with 21 percent tax. Shipping costs are shown in the shopping cart and are extra costs for the customer. After you have placed your order, the payment should proceed by processing the money to be paid into the bank account of Curious Designs (NL46 KNAB 0257179445). The product will be shipped after the money is received on the bank account of Curious Designs. The order will expire when the money has not been received on the bank account 14 days after the order, and no response is received on correspondation from Curious Designs.

Article 3 - Delivery
The order will be sent to the address that has been written down at the order. When the order has been shipped, this address cannot be altered. Within the Netherlands, the orders will be sent by the shipping company PostNL. Orders from outside the Netherlands will be handled individually and the customers will receive a message with the shipping details. When a product is sent in an evelope it will be on the own risk of the customer. To avoid that, the order should be sent in a package with a "Track & Trace"-code (extra costs are on behalf of the customer).

Article 4 - Return Shipments
When you are not satisfied with your order from Curious Designs, the order can be returned within 14 days (after delivery) to Curious Designs (Bavinkstraat 16, 7607 LC, Almelo, The Netherlands). Firstly an e-mail should be sent to Curious Designs (). After a confirmation that the order can be returned, the product has to be sent back to Curious Designs within 14 days. After the product is properly received by Curious Designs, the full amount will be processed back to the bank account of the customer. The costs of the return shipment are on behalf of the customer. The product has to be handled with care before being returned. If the product is broken or not in proper function because of improper usage by the customer, the product cannot be returned and no money will be returned. Personalised (engraved) products cannot be returned.

Article 5 - Responsibility
Curious Designs is not resposible for any damage caused by the use of the products of Curious Designs. The customer has to handle the products wisely and with care.

Article 6 - Intellectual Property Rights
All the intellectual property rights of the designs (such as images, texts, etc.) and the website (www.curiousdesigns.nl) are in possession of Curious Designs (or in possession of Curious Designs with the consent of other parties). These may not be used for any other purposes without permission of Curious Designs.

Article 7 - Complaints
If there are any complaints, these can be sent to . A response can be expected within a week. You will be notified when more time is needed to handle your complaint. If the dispute cannot be solved between the customer and Curious Designs, the Dutch law will be applied (see article 8).

Article 8 - Dutch Law
The Dutch law is applicable on these General Terms and Conditions in this agreement between you, the customer, and us, Curious Designs.